User Association

It is a citizen participation mechanism through which users can express their opinions, suggestions, and needs, promoting quality, humanization, and transparency in health care.

The main functions of the User Association are:

• Represent the interests and rights of users before the Clinic.
• Participate in spaces for dialogue and continuous service improvement.
• Contribute to the identification of opportunities for improvement in care.
• Ensure compliance with the rights and duties of users.
• Promote safe, humanized, and quality care.
• Serve as a communication channel between users and the institution.